Xinya Dongfang Electricity Technology Co., Ltd.
Last updated: September 22, 2026
Xinya Dongfang Electricity Technology Co., Ltd. ("XYDF", "we", "us", or "our") respects your privacy. This Privacy Policy describes the personal information we collect through this website, contact forms, and related business communications, and how we use, store, and protect that information.
This website is operated for customers, partners, and visitors who are interested in our AC chargers, DC fast chargers, and charging solutions. By using this website, you acknowledge this Policy. If you do not agree with it, please stop using the site and contact us with any questions.
1. Who we are
The data controller for this website is:
Xinya Dongfang Electricity Technology Co., Ltd.
Zhejiang Headquarters Factory: No. 2, Changjiang Road, Wenzhou Bridge Industrial Park, Beibaixiang Town, Yueqing City, Wenzhou City, Zhejiang Province, China
Shenzhen Branch Office: 1st Floor, Building A, Shenkai Industrial Park, Tangtou Community, Shiyan Subdistrict, Bao'an District, Shenzhen, China
Email: service@xinya-ee.com
Tel: +86 577 6299 8799
WhatsApp: +86 133 3697 0557
2. Information we collect
We collect information in the following ways:
Information you provide
When you submit a contact form, request a quotation, write to us by email, or message us via WhatsApp or other business channels, we may collect:
- Name and job title
- Company name
- Email address, phone number, WhatsApp, Skype, or similar contact details
- Project requirements, product interest, and message content
- Any files or other details you choose to send us
Information collected automatically
When you visit the website, we may automatically collect:
- IP address, browser type, device type, and operating system
- Pages viewed, referring URL, visit time, and approximate location derived from IP
- Cookie identifiers and similar technical data, as described in the Cookies section below
We do not intentionally collect special-category data (such as health, biometric, or political information) through this website. Please do not include such information in contact forms.
3. How we use information
We use personal information to:
- Respond to inquiries, quotations, after-sales questions, and partnership requests
- Provide product information, technical support, and related customer service
- Operate, secure, and improve this website
- Understand how visitors use the site, if you accept analytics cookies
- Comply with legal, tax, export, and accounting requirements
- Detect, prevent, and investigate fraud, spam, or misuse of the website
We process this information because it is necessary to take steps at your request before entering a contract, because we have a legitimate interest in running and improving our B2B website, because you have given consent (for optional cookies), or because we must meet a legal obligation.
4. Cookies and tracking
Cookies are small files stored on your device. This site uses:
| Type | Purpose | Examples |
|---|---|---|
| Necessary | Keep the site working, remember language or session state, and protect forms from spam. | WordPress session cookies, security / reCAPTCHA tokens, form tokens |
| Analytics | Help us understand traffic and page performance. These load only after you click Accept. | Google Tag Manager / Google Analytics (GTM-NQR5BVM5) |
| Functional | Support embedded tools such as share buttons or maps where used. | ShareThis or similar widgets, if present on a page |
When you first visit, a cookie banner appears at the bottom left of the screen. You can Accept or Decline optional cookies. Necessary cookies are used for basic site operation and do not require consent. You can change your choice at any time from the Cookie Settings link in the footer.
If you decline analytics cookies, the website will still work. Your browser can also block or delete cookies in its own settings.
5. Sharing of information
We do not sell your personal information. We may share it with:
- Internal sales, engineering, and after-sales teams who need it to handle your request
- Trusted service providers who host this website, send email, provide security checks, or help us analyze consented traffic
- Professional advisers, insurers, or authorities where required by law or to protect our rights
Service providers are only allowed to process information on our instructions and for the purposes described in this Policy.
6. Data retention
We keep inquiry and customer records for as long as needed to handle your request, maintain the business relationship, and meet legal or accounting requirements. Website logs and analytics data (where enabled) are kept only for a limited period needed for security and reporting. When information is no longer required, we delete or anonymize it.
7. International transfers
XYDF is based in China. If you visit this website or contact us from another country, including the European Economic Area, the United Kingdom, or other regions, your information may be transferred to and processed in China or in countries where our service providers operate. We take reasonable steps to protect that information during transfer and storage.
8. Your rights
Depending on the law that applies to you, you may have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information, or restrict or object to certain processing
- Withdraw consent for optional cookies at any time
- Ask for a copy of information you provided to us
To exercise these rights, email service@xinya-ee.com. We may need to verify your identity before responding. You may also lodge a complaint with a data protection authority in your country.
9. Data security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. No website or internet transmission is completely secure, so please avoid sending highly sensitive information through public forms unless necessary.
10. Children's privacy
This website is intended for business customers and adult visitors. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will delete it.
11. Policy updates
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the website after an update means you acknowledge the revised Policy.
12. Contact us
If you have questions about this Policy, cookies, or your personal information, please contact:
Xinya Dongfang Electricity Technology Co., Ltd.
Email: service@xinya-ee.com
Tel: +86 577 6299 8799
Or use our Contact Us page.